KnoxBox.com Shipping Policy

KNOX SHIPPING POLICY

Knox is committed to getting your order to you as efficiently as possible while maintaining the quality and security of products. Please review the information below to understand how Knox's shipping process works.

Order Processing & Manufacturing

All Knox products are built to order to meet the specific requirements of each customer and jurisdiction.

Standard processing time: 5–10 business days from receipt of order
Orders are processed in the order they are received
Processing and lead times are estimates and may vary based on production volume, material availability, or unique department requirements

Please note that specialized or jurisdiction-specific requirements may result in additional processing time, regardless of the shipping method selected.

Shipping Methods & Transit Times

Shipping charges are calculated at checkout and are the responsibility of the customer.

Standard Shipping (Ground):

Ships after standard processing is complete
Typical transit time: 3–5 business days

Rush / Expedited Shipping:

Available by selecting Express, 2 Day or Overnight shipping options at checkout
All 2 Day or Overnight shipments are considered rush orders
Typical rush orders ship within 48 hours
Larger rush orders (5 or more products) may require additional build time

Delivery Estimates & Delays

While Knox makes every reasonable effort to meet estimated shipping and delivery timelines, delivery dates are not guaranteed.

Occasional delays may occur due to:

High production demand
Carrier delays
Supply chain disruptions

Lead times are subject to change without prior notice.

Shipping Responsibility & Risk

Orders are shipped to the physical address provided at checkout
Title to the product passes to the customer FOB our shipping dock once payment is received in full
Knox is not responsible for delays once the order has shipped

QUESTIONS ABOUT YOUR ORDER?

Our customer service team is happy to help.

Knox Customer Service: 800-566-9269